When it comes to installing a fence, finding the right contractor is key to ensuring your project is completed on time and to the highest standards. At Ozark Fence, we know the importance of making an informed decision, which is why we recommend asking these five essential questions before hiring any fence contractor. Whether you’re in Springfield, MO or the surrounding areas, these questions will help you choose a contractor who delivers quality work and peace of mind.
1. Can You Provide References?
One of the most important questions to ask any contractor is whether they can provide references. Ideally, you’ll want to see at least four examples of their work:
- Two recent projects (within the last six months) to get a sense of the contractor’s current work quality.
- Two older projects (a year or more) to evaluate how well the fence holds up over time. Does the fence withstand the changing seasons, and does the gate still function properly after several months of use?
References help ensure that you’re hiring a contractor with a solid reputation for craftsmanship and long-term reliability. Make sure to check these references thoroughly before making a final decision.
2. Do You Have a Certificate of Insurance?
Another crucial aspect of hiring a fence contractor is ensuring they have proper insurance. Ask for a copy of their Certificate of Insurance and make sure it includes:
- General Liability Insurance: Covers any potential damage to your property during the installation.
- Workers’ Compensation Insurance: Protects you in case a worker is injured on your property. Without this, you could be held liable for medical expenses if an injury occurs during the fence installation.
Having insurance is not only about protecting the contractor—it’s also about protecting you as a homeowner.
3. What’s the Project Timeline?
Fence installation projects can vary greatly in terms of time required, so be sure to ask for a clear timeline, and get it in writing. Here are the key details you should clarify:
- Start date: Make sure you’re given a specific start date (e.g., the second week of June) rather than just a vague time frame.
- Completion time: Ask if it’s a multi-day project and what the full process entails (e.g., setting posts one day, waiting for concrete to cure, then finishing the job).
- Weather delays: Especially in the Midwest, weather can impact timelines. Ensure there’s an understanding of how potential delays will be handled and reflected in the timeline.
4. What is the Payment Structure?
Understanding the payment schedule upfront is essential to avoiding any surprises. Ask about:
- Payment methods: Does the contractor accept credit cards, checks, or even offer financing options?
- Deposit requirements: It’s common to provide a deposit, typically 50% upfront and the balance upon completion. Be sure to have all payment details in writing.
- Additional costs: Watch out for extra charges like “rock clauses,” which can significantly increase the price if your yard has rocky soil. Some contractors may quote a low price but then charge an additional fee per hole if they hit rock. In the Ozarks, where rocky soil is common, these charges can add up quickly.
5. Are Your Workers Employees or Subcontractors?
Finally, it’s important to know who will actually be building your fence. Are the workers employees of the contractor, or are they subcontractors? While both options can produce quality work, hiring a company with in-house employees might provide you with better accountability and control over the project. Additionally, confirm that all subcontractors are properly insured to protect yourself from liability in case of injury.
Bonus: Who Handles Permits?
In some areas, the contractor will handle all necessary permits, while in other cases, the homeowner might be responsible. Make sure you’re clear on who is managing the permitting process. In Springfield, MO, the process is typically straightforward, but failing to get the proper permits can cause delays or even halt your project. Confirm with your contractor whether permits are required and who will be responsible for obtaining them.
Asking the right questions before hiring a fence contractor can save you time, money, and stress in the long run. At Ozark Fence, we pride ourselves on transparency and quality service. If you’re considering installing a fence in Springfield, MO, or the surrounding areas, we’re here to answer all of these questions and more. Contact us today to get started on your project!